Senior Manager, Client Relations
Shaunna Smith is a property tax professional with over 20 years of business administration experience with 10 of those years in real estate. Ms. Smith joined Pivotal Tax Solutions in 2012 where she oversees the client relations team.
Shaunna values and understands the importance of engaging with our clients to deliver a superior service experience. She makes it her priority that our clients are fully aware of all aspects of Pivotal’s services, provides quarterly reports on appeal progress and results, analyzes data and ensures it’s accurate and understandable, as well as furnishes clients with a detailed budget and accrual information. Ms. Smith is experienced and knowledgeable of the valuation and appeal process in hundreds of jurisdictions nationwide. She understands that dedication to client relations brings opportunities to expand business relationships.
Shaunna is a member of the Institute for the Professionals in Taxation (IPT).
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